Effective Date: 15 November 2023

Thank you for choosing Smile Studio Newstead for your dental care needs. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 and any applicable healthcare privacy regulations.

1. Collection of Personal Information:
   We collect personal information such as names, contact details, and medical history solely for the purpose of providing quality dental care. This information is obtained directly from you during consultations or through our secure online forms.

2. Use and Disclosure:
   Your personal information is used to manage appointments, provide treatment, and maintain essential medical records. We may disclose information to healthcare professionals involved in your treatment or as required by law.

3. Security:
   We take reasonable steps to ensure the security of your personal and sensitive health information, protecting it from unauthorized access, disclosure, alteration, or destruction. Our staff is trained to handle information confidentially.

4. Access and Correction:
   You may request access to the personal information we hold about you. If any details are inaccurate, incomplete, or outdated, you have the right to request corrections.

5. Data Retention:
   We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Medical records are securely stored and may be subject to specific retention periods.

6. Marketing Communications:
   With your consent, we may use your contact information to send you updates, promotions, or newsletters related to dental care. You can opt out at any time.

7. Cookies:
   Our website may use cookies for a better user experience. You can modify your browser settings to disable cookies, but this may affect website functionality.

8. Third-Party Links:
   Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.

9. Complaints:
   If you believe we have breached your privacy rights, please contact us. We take all complaints seriously and will respond in a timely manner.

10. Updates to Privacy Policy:
    We may update this Privacy Policy as required. Please check our website for the latest version.

By engaging with Smile Studio Newstead, you consent to the terms outlined in this Privacy Policy. If you have any questions or concerns, please contact us at [email protected] or (07)3556 1810.

Smile Studio Newstead

Level 1/33 Longland Street,
Newstead, QLD, 4006
Australia

(07)3556 1810

[email protected]

www.smilestudionewstead.com.au